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Consul General Nicola De Santis’ veteran outlook

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Nicola De Santis has been Boston’s Consul General of Italy for little less than a year, but he already has set the wheels in motion to follow in his predecessors’ footsteps. After taking office at the end of last summer, De Santis quickly moved to improve the Consulate’s services, with a particular focus on reducing wait and responding to queries from Italian citizens seeking assistance from the Consulate. “Before anything else, you need to make sure the daily work here is being done right,” he says. Sitting in his beautiful 17th floor office overlooking the bustling Seaport District at 600 ...

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